You need to ask them for the legislation which says you are not entitled. If you are a single student on your own with no dependants you won't be entitled. If you are not a student they should assess you as working, if that is what you do part time. If you rent somewhere and are under 25 you don't get as much as so over 25. If you have a letter from College to say your studentship is 'suspended' send that in. As HB is quite complicated, I would advise you to go to CAB for advice, as they will know what to do and will follow it up for you. Or is there anyone at college support that can help you>