Author Topic: Phone scam  (Read 3838 times)

0 Members and 1 Guest are viewing this topic.

Offline Skye

  • 18+
  • Always here
  • ***
  • Posts: 11049
Phone scam
« on: April 02, 2019, 01:09:34 PM »
Bit stressed. If this isn’t right room pls feel free to move.

I have had receipts on my mobile for a couple of months saying I’ve subscribed to a first aid course and it was costing £4.50 a week. I just ignored them. Nothing was going out of my bank account. But the most recent receipt suggested it would be added to my mobile phone bill. And indeed it has. I’ve been paying £18 a month extra for this course since December. I’ve texted stop and apparently I’ve unsubscribed. It’s left me nervous though and about £80 out of pocket. Does anyone here have experience of this or similar? It is a scam apparently. I’m not quite sure what to do next.

Offline Rob

  • Administrator
  • Usually here
  • *****
  • Posts: 4309
Re: Phone scam
« Reply #1 on: April 02, 2019, 04:42:02 PM »
First port of call is usually with your mobile provider - and as they've debited you for something that you haven't agreed to, they should refund you.
Crisis line 0800 1456485. Childline 0800 1111. Samaritans 116 123. Basic First Aid. CALL (MH Helpline Wales) 0800 132737. Mind Cymru 02920395123. Bullying UK. Text help text SHOUT to 85258